The Proof is in the Problem Solving

Across North America, National Trade Services, LLC. provides facilities maintenance and management which integrates hard work, experience and intelligence with state of the art technology allowing for safe, well managed and reliable workplaces for your employees, tenants, and guests. Our program is designed to provide our clients with unique solutions to their facility and operational needs and enhance their business model as they strive for excellence and success.

More About Us

National Trade Services specializes in providing clients with full service facilities maintenance and management support. We enhance property and building operations and aesthetics by providing nationwide consistency of service, combined with locally delivered tailored solutions. We achieve this by promoting a culture anchored through tested processes; safe work practices; quality workmanship; talent development, cutting edge equipment; computer technology and analytics.

National Trade Services supports facility management and maintenance contracts across North America for a variety of commercial clients. Our service offering involves full facility management and maintenance of buildings and equipment encompassing: project and program management, preventative and scheduled maintenance, emergency and routine maintenance, as well as, construction related services.

Comprehensive  Facility Management

Assuming primary responsibility for all facility maintenance requirements is one of the core competencies that we offer. From program design and fiscal control, to overseeing building and grounds maintenance, our team assists you in managing all of your critical facility operations. Our capabilities include technical trade expertise and applied management processes directed toward a full line of building operations, maintenance, and repair services.

National Trade Services has extensive trade expertise and oversight experience in all areas of facility maintenance such as handyman/general maintenance services, electrical, plumbing, carpentry, door maintenance including automatic and overhead doors, glazing services, locksmith, fire & life safety, HVAC, and food and beverage service equipment maintenance

Project Management

National Trade Services supports our client project management requirements through providing experienced management professionals with in-depth project knowledge covering a range of disciplines including cost control; budgeting; procurement; staffing and logistics. Our strength is understanding our client’s requirements, implementing a tailored program management team with the objective to oversee and improve the organization’s performance to ensure on time, in budget project delivery.

Our Project Planning, Design and Execution offerings include Interior Build Outs and Remodeling and providing in-house skilled technical trade personnel.

Reporting & Analytics

Facilities management analytics is a process that identifies key data trends, patterns and insights. Facilities managers use the information gleaned through analytics to improve visibility, make data-backed decisions, and plan strategic initiatives. Our Business Analytics Team includes technology thought leaders, analysts, and data scientists working to integrate and visualize data from all sources to drive more informed business decisions. The cornerstone of this capability is our CMMS system and the data it possesses.

National Trade Services’ reporting and analytics allows for:

Descriptive Analytics to understand what occurred
Diagnostic Analytics to understand why it occurred
Predictive Analytics to forecast what will occur
Prescriptive Analytics to influence the occurrence

National Trade Services’ reporting and analytics allows for improved decision making with real-time access to performance drivers; provides easy access to information though ad hoc reporting; enables efficiency exception reporting; and benchmarks performance based on documented standards

Trade Services

General Maintenance
Plumbing
Electrical and Lighting
HVAC/R
Safety and Security
MFG Product Support

General Maintenance

Handyman/Carpentry /General Contracting

NTS provides the resources, process and technical expertise necessary for construction and capital program management, roofing, handyman, and general construction maintenance and repair programs. Our construction department offers repair and replacement services that cater to the unique branding, color scheme and construction of your sites. Our capabilities are not limited by geography nor industry group as our teams are tailored to the customer and their business.

Services include:

Painting & Drywall
Cash-wrap Design & Installation
Carpentry
Laminate Countertops
Glass & Storefront Replacement
Roofing
Carpeting
Ceramic & Vinyl Tile
Weatherization
Building Inspection & Support Services

Plumbing

Our plumbing division has a lineup of service experts ready for any type of plumbing issue. This team features a full line of emergency, routine and preventative services to cover all your plumbing needs.

Services include:

Water Jetting / Auger Service
Backflow Testing
Boiler / Water Heaters
Faucet / Fixture Repair & Replacement
Energy Efficient Water Systems

Electrical and Lighting

NTS’s electrical and lighting team consists of professionally trained and experienced electricians, safety professionals and contractors. They are committed to finding, then carrying out the resolution to your concerns. We provide a broad variety of services in all aspects of this field that will fit your needs regardless of their nature.

Services Include:

Lighting Retrofitting, Repair and Replacement
Electrical Wiring Installation, Repair and Replacement
Exit & Emergency Lighting
Energy Management Solutions
Custom Energy Efficient Lighting Systems
Neon & Cabinet Signage Repair & Replacement
Data & Telephone Cabling
Emergency Generators and Back-up UPS Systems
CCTV Systems
Security & Fire Alarm Systems

HVAC/R

NTS understands your primary objective which is to provide employees and customers with a comfortable environment. Our goal is to meet this objective with a minimal amount of down time in a cost-effective manner. We have designed and installed many types of HVAC systems in a variety of settings including office buildings, medical and veterinary facilities, warehouses, retail establishments, computer rooms, restaurants and laboratories.

Furthermore, our capabilities extend to refrigeration services. These programs are designed around response, technical expertise and cost. Whether you are a convenience store, restaurant or grocery store; our program is designed to ensure the integrity of your refrigerated products to protect your customers and your business.

Services Include:

Emergency Service
Preventative Maintenance
New Installations
Routine Repairs

Safety and Security

Keeping your buildings, your assets and your people safe! Our security and safety division includes emergency, preventative and routine services for all facets of your buildings, their infrastructure and perimeter. Our team of technical and field experts is available to assist you with the design and management of your loss prevention and safety programs. These experts offer a unique capability to assist you in maintaining your understanding of technical, practical and administrative issues, interacting with oversight entities, and responding to physical building security requirements.

Safety and Security programs include:

Glass / Glazing
Manual / Automatic Doors
Gates / Grills / Security Shutters
Locksmith Services
Key Systems
Safe Work
Fire Extinguisher Maintenance
Emergency / Exit Lighting Inspections
Alarms & Fire Panels
Fire Sprinkler & Suppression Systems
Security Hardware & Panic Alarms
Window Tint & Graffiti Film
Monitoring Services

MFG Product Support

NTS has successfully leveraged its internal expertise and network of qualified technicians to assist a variety of product manufacturers. Our program has allowed our customers to expand geographical territory for both new installations and service support. The NTS project team works closely with each of our manufacturing clients to understand the technical elements of each product and develop installation protocols that can be executed consistently across all of North America to maintain brand objectives.

Our service offerings include:

New installations
Post installation/warranty support
Planned Maintenance
Multi-site roll outs

Information and Data Analytics

National Trade Services developed and tailored our cloud based Computer Maintenance Management System (CMMS) to for ease of use and the ability to organize information so it is responsive to the needs of our clients and the facility management industry. Our CMMS provides for the following features:

Work Order Management

Web portal access
Measuring results within service delivery expectations
Presentation of real time information
Seamless and complete communication of critical information
Complete document management & tracking capabilities

Preventative Maintenance

Complete and comprehensive planned and preventative maintenance process management
Site specific equipment analysis
Critical data collection for all equipment and subcomponents
Service management and dispatch functionality
Integrated communication protocols designed around stakeholder requirements

Asset Management

Analytics for informed repair vs. replace decisions
Measurements for mean time asset failure and maintenance
Total cost of service information and financial modeling
Quick access to manuals and other key product information
Asset maintenance history search capabilities

Predictive Maintenance

Comprehensive maintenance process management
Life cycle categorization for asset replacement
Life cycle extension techniques and opportunities
Customized integrated communication protocols

Reporting & KPIs

Flexible reporting allows for defining and assigning metrics, KPIs and reports unique to different sites and levels in organization
Ad hoc and standardized reporting can be manually or automatically generated
Equipment life cycle analysis & Exception reporting and alerts
Tailored KPI dashboards for critical data

Work Order Management

Web portal access
Measuring results within service delivery expectations
Presentation of real time information
Seamless and complete communication of critical information
Complete document management & tracking capabilities

Preventative Maintenance

Complete and comprehensive planned and preventative maintenance process management
Site specific equipment analysis
Critical data collection for all equipment and subcomponents
Service management and dispatch functionality
Integrated communication protocols designed around stakeholder requirements

Asset Management

Analytics for informed repair vs. replace decisions
Measurements for mean time asset failure and maintenance
Total cost of service information and financial modeling
Quick access to manuals and other key product information
Asset maintenance history search capabilities

Predictive Maintenance

Comprehensive maintenance process management
Life cycle categorization for asset replacement
Life cycle extension techniques and opportunities
Customized integrated communication protocols

Reporting & KPIs

Flexible reporting allows for defining and assigning metrics, KPIs and reports unique to different sites and levels in organization
Ad hoc and standardized reporting can be manually or automatically generated
Equipment life cycle analysis & Exception reporting and alerts
Tailored KPI dashboards for critical data

The Proof is in the Problem Solving

More About Us

Comprehensive Facility Management

Project Management

Reporting & Analytics

Trade Services

General Maintenance

Plumbing

Electrical and Lighting

HVAC/R

Safety and Security

MFG Product Support

Information and Data Analytics

Work Order Management

Preventative Maintenance

Asset Management

Predictive Maintenance

Reporting & KPIs

Partners

Comprehensive  Facility Management